Last updated: 05/08/2026

1. Introduction

Joyful Wellness (“we”, “our”, “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or interact with us.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us and certain information automatically when you interact with our services.

2.1 Personal Information

• Full name

• Email address

• Phone number (if provided)

• Any information submitted through forms, bookings, or communications

2.2 Usage Data

• IP address

• Browser type and device information

• Pages visited and interactions

• Date and time of access

2.3 Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience and analyze website performance.

3. How We Use Your Information

We use the collected information to:

• Provide and manage our wellness services

• Respond to inquiries and communicate with you

• Send relevant updates or service-related information

• Improve our services and user experience

• Maintain security and prevent fraud

• Comply with legal obligations

4. Legal Basis for Processing

We process your information based on:

• Your consent

• The need to perform a contract

• Legal obligations

• Legitimate business interests

5. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data.

We may share your information with:

• Trusted service providers (e.g., hosting, email platforms)

• Legal authorities if required by law

• Business partners only when necessary to deliver services

All third parties are required to protect your data.

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure servers

• Restricted access

• Industry-standard security practices

However, no method of transmission over the internet is completely secure.

8. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent at any time

• Opt out of communications

To exercise your rights, contact us at:

robyn.harrison@joyfulwellnesscoach.com

9. Third-Party Links

Our services may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not directed to individuals under 13 years of age.
We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
We encourage you to review it periodically.

12. Contact

If you have any questions about this Privacy Policy, you can contact us:

Joyful Wellness
robyn.harrison@joyfulwellnesscoach.com